Contact us

Questions about a fee setup, a compliance case, or something not working? We answer every message.

Send us a message below, and include your store's myshopify.com domain if your question is about a specific setup. We usually reply within one business day.

Before you write

• The documentation covers setup, fee types, and every condition.
• The use case guides walk through common fees step by step, from Pfand deposits to retail delivery fees.
• The FAQ answers the questions we hear most.

Feature requests

Missing a condition type or a calculation method? Tell us about your case. Much of FlexiFees exists because a merchant asked for it.